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How do I get my item back?

We deliver/ship your products back as soon as possible. If you want your item to be shipped, quickest way is to provide us with a prepaid return shipping label. We can also ship back your item the way you want it and bill you for the cost. We don't hold an item more than 30 days after the shoot.

What is your return policy ?

We will do everything to make you happy with our photography. The key to deliver desired images is to communicate. We will work with you closely during the process so we can provide images in a way you want. But if any mistake happens on our side, we will be happy to perform a reshoot or a full refund for white background images.

We will provide all the details (sketching and time line for videos) before we create Lifestyle images and/or infographic and videos. Because of the creative process , we don't offer a refund for those images.